Revolutionize Patient Care with a Care Management Platform
A ‘care management platform’ is a piece of software that helps care providers manage operations more efficiently. This can often include a desktop toolkit for administrators, care managers and coordinators and a mobile app for care professionals and family members.
- Program Management
- Activity Tracking
- RPM Device Integration
- Telehealth Support
- Assessments
- Patient Mobile App
What is a Care Management Platform?
A Care Management Platform is a comprehensive, HIPAA-compliant solution designed to help healthcare practices manage patient populations under key programs such as Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Chronic Pain Management (CPM).
It facilitates seamless and secure patient enrollment, care delivery, and billing compliance while adhering to all relevant regulations, including HIPAA. The platform enhances patient engagement through a patient-centric mobile app.
Key Features of Care Management Platform
Our platform streamlines patient onboarding by capturing detailed demographic information, current diagnosis conditions (using ICD-10 codes), and enrolling patients into relevant care programs like RPM or CCM. Each program is linked with its respective billing codes (CPT/HCPCS) to ensure compliance and accurate reimbursement.
The platform enables seamless vital monitoring by integrating data from patient mobile apps and RPM devices like SmartMeter and telehealth-enabled devices. Patients can manually enter vitals through the app or use AI-enabled video-based monitoring, while RPM devices automatically transmit data such as blood pressure, glucose levels, and heart rate in real-time.
The platform allows care providers to efficiently complete monthly care summary reports, capturing key patient information such as current concerns, medication updates, vital status, and pain levels. This structured report ensures compliance with program requirements (e.g., CCM, RPM, CPM), facilitates comprehensive care documentation, and provides a clear overview of the patient’s progress
The platform offers a comprehensive notes management system that enables care providers to document patient interactions and updates with ease. Providers can assign diagnosis codes (ICD-10) directly within the notes to maintain accurate medical records.
The platform simplifies medication management by allowing care providers to add new medications or supplements to a patient’s care plan. Integrated with a comprehensive medication database, providers can search for and select the correct drugs or supplements with ease. Patients receive push notifications in the mobile app as reminders based on their prescribed medication schedule.
The platform offers a comprehensive library of assessments, including PHQ-9 (depression screening), GAD-7 (anxiety evaluation), pain assessments, and medical symptom assessments. Care providers can perform these assessments on behalf of patients .
The platform includes a robust appointment scheduling system that supports both on-site visits and virtual video-based consultations. Care providers can easily schedule, manage, and track appointments, while patients can view and confirm their appointments through the mobile app.
The platform includes an integrated Annual Wellness Visit (AWV) questionnaire module, designed to streamline the collection of essential health information required for Medicare compliance. This module enables care providers to assess key factors such as health risk assessments, immunization history, lifestyle habits, and preventive care needs.
The platform includes a patient billing report feature that automatically generates billing summaries based on the activities performed by the care provider. Each activity, such as patient calls, chats, assessments, or vital monitoring, is recorded along with the corresponding CPT codes and the time spent on each task. This ensures accurate billing for RPM, CCM, CPM, and other care programs.
Why Do Need Care Management Platform?
Enables multi-program enrollment with CPT/HCPCS codes and ICD-10 condition tracking, ensuring efficient management of patient populations under programs like RPM, CCM, and CPM.
Tracks care provider activities such as calls, chats, medication assignments, and vital reviews, automating billing processes and improving workflow efficiency.
Seamlessly integrates with devices like SmartMeter and AI-based video monitoring for accurate and real-time tracking of patient vitals.
Offers video-based virtual consultations, enabling remote care delivery and improving access to healthcare services for patients.
Dedicated and professional development team right at your disposal.
Patient App key features
Medication Reminder and Check-in
Patients receive push notifications for medication reminders based on their prescribed schedule and can check in to confirm whether they’ve taken their medications on time. This feature supports medication adherence and allows providers to track compliance.
AI-Enabled Video-Based Vital Capturing
The app leverages AI technology to enable video-based vital capturing, allowing patients to capture and transmit important health metrics (like blood pressure, heart rate, and oxygen levels) through their device’s camera, enhancing the accuracy and ease of vital monitoring.
Educational Content Review
The app provides patients with personalized educational content that is assigned by their care provider. Patients can review relevant materials, such as lifestyle tips, medication guidance, or condition-specific education, directly in the app.
Instant Call and Chat with Care Provider
Patients can easily initiate calls or chat sessions with their care provider through the app, ensuring quick access to support and enabling ongoing communication for questions, concerns, or follow-up care.
Conclusion: Embrace Efficiency with Care Management Platform
Adopting a Care Management Platform can significantly enhance the efficiency and effectiveness of healthcare practices. By leveraging features like program management, activity tracking, RPM device integration, and telehealth support, local businesses can ensure compliance, improve patient engagement, and deliver personalized care. Embracing the latest trends in AI, telehealth, and mobile health integration will further empower healthcare providers to meet the evolving needs of their patient populations.
